A. Adding and Maintaining Website Content

From Web Management Committee Policies and Procedures

1. Adding New Content

General Guidelines

New web pages should utilize existing style sheets, with metadata. Requests for addition of new content may be directed to Web Services via the Libraries Help Desk (http://helpdesk.lib.uh.edu). Web Services will create a new page to which the page owner can add the contect. Web Services staff will work with content owners on the design of new pages to be added to the site. All active and pending (future) Web-related requests will be tracked in the Help Desk system until completion.

The Web Management Committee is responsible for maintaining the overall structure and style of the Libraries' web site. Plans for adding new pages to the top levels of the site (Research a Topic, Services, etc) must be submitted for Committee review, preferably before actual design work has begun. The design plan should include a recommendation as to placement of the page in the site's structure. Any pages that introduce new design elements to the site must also be reviewed by the Committee before the page is posted on the public site. It is recommended that the committee be consulted early and often when new design elements are involved, to avoid wasted effort and project delays.

When adding content to the Libraries' website, care should be taken to ensure that all information is correct and is presented in a way that will reflect well on the Libraries. Specific guidelines for creating effective web pages may be found in Appendix II of this document, "Writing for the Web." It is the responsibility of the content owner to provide accurate, well-written information for the public site. All content should be reviewed and approved by the content owner's supervisor (or another designee) before it is posted. Web Services staff are not responsible for spelling, grammar, or the factual accuracy of website content except in situations where they are acting as content owners.

[edit]

Incorporating Outside Resources and Services

When outside resources or services are utilized (e.g. ILLIAD for Interlibrary Loan), web pages for those services are usually provided by the vendor. If pages are customizable, care should be taken to incorporate style elements and to emulate the "look and feel" of the Libraries' site as much as possible. The extent to which this is possible will vary greatly from resource to resource. The Web Developers are able to assist with this, and to provide templates. The Web Management Committee should also be consulted early in this process

[edit]

2. Updating Existing Content

[edit]

Who Does the Updating?

Page owners are responsible for updating their own content. However, any Libraries staff member may submit changes to a page, which the page owner is responsible for reviewing.
The Department/Unit Head or other designated supervisor is responsible for reviewing content and ensuring timely updates.
Content that relates to the libraries as a whole may fall under the ownership of Library Administration.
Cases where ownership is diffuse or unclear will need to be resolved individually by the Web Management Committee. There may be cases where the committee needs to assume ownership.
All content ownership decisions are be recorded in the metadata.
In the event of staff changes, the Department or Unit Head will need to reassign responsibility for web page content, and will be considered the interim "owner" until ownership is reassigned. All changes in ownership are to be reported to the Metadata Coordinator.

[edit]

Requesting Content Changes if you are Not the Content Owner

Any Libraries staff member may submit changes to a page via the Content Management System. These requests for changes are sent to the page owner. The owner of the page is listed on each public page.
The owner is responsible for updating content, following the procedures outlined in Section A.2. or B, as appropriate.
If the owner fails to update the content, the matter should then be referred to WMC.

[edit]

Procedures for Updating Existing Content

Page owners are responsible for updating the content on their pages. This can be done via the Web Admin Tool (Content Management System).
Login to the Web Admin Tool using your computer username and password.
Use the "My Pages" link to view the pages you own.
Use the title link of the page your want to update to go to that page.
Mouse-over the section you want to update and a "Manage" tab will appear
Choose "Edit Module" from this tab and you will be allowed to update the content of that section

[edit]

Procedures for Updating Hours

Hours on the Libraries website are maintained by the appropriate Department Head, Branch Coordinator or their designee. If hours on the website are listed incorrectly please contact the relevant Department Head or Branch Coordinator.

[edit]